Frequently
Asked Questions
With what handheld devices does enotate®
work?
enotate works with the following Palm® Connected
Organizers:
- Palm® Pilot 1000/5000
- Palm® Pilot Professional
- Palm® III, IIIc, IIIe, IIIx, IIIxe
- Palm® V, Vx
- Palm® VII,
- Palm® m100,
- Palm® m500, m505 (serial connection only)
- Handspring Visor, Visor Deluxe, Visor Prism,
Visor Platinum
- IBM WorkPad
- TRGpro
- Sony Clie (serial connection only)
- Pocket PC's - for iPaq, HP Jornada and Casio
Cassiopeia (all Windows CE 3.0) there is a free Beta version
of enotate available for download.
Does enotate support
Bluetooth?
Yes. enotate runs on Sunderland Technologies'
WAVEclip Bluetooth products for Palm.
Does enotate support
Wireless Ethernet (802.11b)?
Yes, there is a beta version available of enotate
running on 802.11b on the Compaq iPAQ. Interested parties
should contact us on info@informal.com
Does enotate run
over the Internet?
Yes, there is a beta version available of the web-based
version, Webnotate. With Webnotate multiple users around
the world can participate in real-time, shared, collaborative
document annotation and sharing. Interested parties should
contact us on info@informal.com
Does enotate run
on Palm m500 & m505?
Yes, using a serial cable only. enotate does not
currently run over the newer Palm USB drivers included with
the m50x. Please check back for more details on support for
new-style USB support in the future.
Does enotate support
USB?
Yes, although the Palm® USB adapter and the Handspring
Visor are not interchangeable - they use different USB drivers.
For Windows 2000 and the Palm® serial to USB adapter you
need to download
an update (only for enotate 1.20).
Also, enotate does not currently support
the later USB drivers from Palm for the m500, m505, and the
Sony Clie.
With what applications
does enotate work?
enotate currently offers integrated support for
Microsoft Word 97 and 2000, PowerPoint 97 and
2000, and Excel 2000. We do not support Microsoft ®
Office XP at present.
In addition, enotate includes its own
stand-alone PC application into which you can import a variety
of text and graphic images, such as Windows .dib and .bmp
files, TIFF .tif files, and JPEG .jpg files.
With the enotate stand-alone PC application
you can annotate photos, send email with annotations, create
sketches, send marked up files to friends and co-workers,
even if they are not enotate users themselves, and
more.
What operating systems
are supported?
enotate operates with PCs running Windows 98,
Windows NT 4.0, Windows 2000, Windows ME and Windows XP. Limited
support is available for Windows 95 but the performance may
be a bit slower.
Must I uninstall an earlier
version of enotate when upgrading to a newer version?
Yes. Ensure that you uninstall any previous desktop installation
of enotate (using Control Panel, Add/Remove Programs,
Remove) and always delete the old Palm® organizer
application (enotate.prc: Applications, Menu, Delete,
enotate, delete).
What must I do if I upgrade
Office?
When you change the version of Office,
PowerPoint, or Word, (or change the version of
your OS), you must reinstall the enotate add-ins. The
Office add-ins add menus to Word, Excel and PowerPoint
that allow you to use enotate with these applications.
When you first install enotate the add-ins will be
installed automatically if the installer finds any of those
applications on your PC.
If you have installed Office after you installed
enotate, or have upgraded your version of Office, then
you will need to install the add-ins.
You will need to launch the enotate installer
to install the add-ins. When the installer launches it will
offer you choice of a Full Installation and Install add-ins
Only. Select the Install add-ins Only radio button, and then
click on the Next button. When the add-ins have been installed
you will see the Add-ins Installed Successfully dialog box.
click on the Finish button to finish the installation
How do Undo, Redo, Clear
Screen and Clear enotations work?
The way the Edit commands work depends
upon the edit characteristics of the application in which
you are working.
- The enotate PC application, for example,
considers each continuous pen movement as one "edit".
So "Undo" and "Redo" work
on the last "edit". If it takes you 2 pen strokes
to form an upper case "A", then it will take 2
"Undo" commands to remove the "A"
from your document.
- In Word, enotate edits are graphic
elements. It may take from 2 to 5 "Undo"
commands to remove an edit. To clear all enotate
edits, from the Word menu bar select "enotate.""Clear
annotations" to remove them all, and "Undo"
from the menu bar to restore them.
- In PowerPoint, "Undo"might
undo more than just the last edit. In some cases, all of
the edits on the slide are removed, and sometimes edits
on some or all of the other slides are also removed. This
is related to the type of input. If you have done text changes
to the PowerPoint document, then only those enotate
edits made after the text changes are removed on
an "Undo."A "Redo" will
restore all of the removed edits.
- In PowerPoint, "Clear Annotations"
and "Clear Screen" both work on
a per-slide basis. "Undo" will restore
the cleared slide.
What does the "Layers"
command do?
enotate recognizes the difference
between the text an/or graphic information in the document
(the "background") and the edits made from your
Palm® organizer via enotate (the "foreground").
In the enotate PC application, you can
cause the edit command "Clear Screen" plus "Cut"
and "Copy" to apply only to the foreground, only
to the background, or to both foreground and background. You
can select which Layer you want to work with from the enotate
PC application menu bar or from the Palm® organizer menu
options.
(Note: Layers are supported only in the
enotate PC application, not in Word or PowerPoint.
"Clear Screen" in Word and PowerPoint
applies only to the Foreground Layer regardless of the selected
"Layer" setting.)
If I can annotate in real
time on the PC, must the Palm® be sitting in the cradle?
There are actually 3 current options
and a 4th on the way.
The first is that you can just pick up the Palm®,
(cradle and all)- which is what we usually do - not a big
deal at all really.
Secondly, you can write with it at an angle
and that is easy for some quick annotations.
Thirdly, you can purchase a simple cable connection
which is great for travel with your Palm® and eliminates
the cradle.
Fourth - we're all on the brink of wireless
- and we're looking forward to several solutions including
Ricochet/OmniSky partnership as well as Bluetooth. Keep in
mind that enotate is not a "Palm®" software,
but a platform independent product designed for the PC. That
means that whatever advances are made in handheld devices,
enotate will move right along with those advances.
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